Add interactivity

Hotspots, areas, and callouts

Guide attention with a point, region, or message, and add an authored zoom when a step needs focused framing.

Point to the right target, explain the next action, and keep the guidance readable at the size viewers will use.

Guidance type menu with hotspot, Area, and callout choices
Choose a point target, a region target, or a guidance message attached to a target.

Choose the right guidance

TypeUse it when
HotspotOne precise point is the target.
AreaA larger region is the target.
CalloutThe viewer needs a guidance message attached to a target.

Use the smallest target that remains clear. The guidance should name the action or expected result without repeating everything already visible on screen.

Add and refine guidance

  1. Select the step and target

    Choose the step, open Insert, then choose Hotspot. Place it on the control or region the viewer should use.

  2. Choose the guidance type

    Select the guidance, open its type menu, then choose Hotspot, Area, or Callout. Confirm that the target remains attached to the intended interface element.

  3. Write the instruction

    Use a direct action such as “Choose Add member.” Include the result only when it helps the viewer confirm the action.

  4. Adjust the selected guidance

    Use the contextual toolbar to format text, add a link when appropriate, choose readable colors, and open the position menu.

    Selected hotspot toolbar with text, link, color, position, and more controls
    Keep formatting secondary to the instruction and target.
  5. Place the message

    Choose Auto first. If the message covers the target or important content, choose Top, Left, Right, or Bottom, then check the full step.

    Guidance position menu with Auto, Top, Left, Right, and Bottom
    Use a fixed position only when Auto does not keep the target and message clear.
  6. Preview the viewer path

    Choose Preview. Check that the target is accurate, the message does not cover important content, and the next action is obvious on desktop and mobile.

Add an authored zoom

Use an authored zoom when one step needs a specific focus region. Add the zoom to that step, select it, then choose Preview Zoom to check the framing.

Authored Zoom toolbar with Preview Zoom and delete controls
Preview the authored zoom on the selected step before keeping it.

Each step supports one authored zoom. Delete it when the framing no longer helps. Authored zoom is separate from the tour-level Auto zoom setting.

When guidance is not what you expect

The message covers the target

Choose Auto or move the message to another side. Shorten the instruction if it still takes too much space.

The target moves away from the control

Return to the editor, select the guidance, and place it again. Preview at desktop and mobile sizes.

Zoom makes the step harder to understand

Preview the Zoom, then delete it if the wider context is more useful than the focus region.

What to do next

Configure tour playback

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